Privacy Policy

Last Updated: 15 October 2026

1. Introduction

ITL India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our logistics services.

2. Information Collection

We collect information that you provide directly to us, such as when you request a quote, contact our sales team, or sign up for our services. This may include:

  • Contact details (name, email address, phone number, physical address).
  • Business information (company name, industry, cargo details).
  • Shipping and tracking information associated with your shipments.
  • Payment and billing information.

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our logistics and supply chain services.
  • Process transactions and send related information, including shipment confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support messages.
  • Communicate with you about products, services, offers, and events offered by ITL India.
  • Monitor and analyze trends, usage, and activities in connection with our services.

4. Sharing of Information

We may share your information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., shipping carriers, customs brokers).
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of ITL India or others.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our data.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. Please contact us at info@itl-america.net to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ITL India

K 7/46 First Floor Qutab Enclave,

DLF Phase 2. Gurgaon 122002. India

Email: info@itl-america.net